Customer Service Representative Senior

long term Contract //Toronto ON//Canada . Please share resumes to Amarjeet.Kumar@akkodisgroup.com

Role:- Customer Service Representative Senior
Location- Toronto ON
Job Type:- Contract

Responsible for responding to customer requests in a prompt, accurate and professional manner.
Handle any inquiries which require investigation or follow-up.
Ensure requests and inquiries are transferred to the appropriate area. Develop and maintain good client relationships while ensuring confidentiality.
Use call tracking systems to log all inquiries for documentation purposes. Qualifications include:
Previous customer service experience;
Excellent communication skills; and Ability to handle tasks in a professional manner.