Director, Quality Assurance

About the job
Who We Are:

At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it’s cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 26,000 schools across North America trust KEV to manage over $4 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It’s how we help schools stay compliant, reduce risk, and focus on what matters most, student success.

Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K–12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We’re headquartered in Toronto, with offices across North America.

If you’re excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you.

Why Join KEV?

Work in an industry that benefits children, parents and schools
Do meaningful and purpose-driven work, and make a real impact
Join a quickly growing organization with real opportunity for learning and growth
Passionate and accessible leadership team that cares about people, personally and professionally
Hybrid work environment (3 days a week in either our Toronto office)

Job Description:

Are you ready to lead with impact? We’re looking for a dynamic and driven Director, Quality Assurance who thrives on empowering others and turning challenges into opportunities. In this role, you won’t just manage people—you’ll inspire them to achieve the highest quality for KEV’s next generation of products. You’ll be the heartbeat of the team, creating momentum, driving performance, and cultivating a space where creativity and accountability go hand in hand. If you’re passionate about unlocking potential, influencing outcomes, and making meaningful change, this is your chance to take the lead.

Responsibilities:

Lead a high-performing, globally distributed team of QA analysts and automation engineers
Build and enforce a culture of shift-left testing and team-wide quality ownership
Develop a comprehensive quality strategy and align practices across product teams
Oversee manual and automated testing initiatives, including CI/CD pipeline integration for faster, more reliable releases
Improve the data management and configuration strategies across testing environments
Define and govern standards for test case design, execution, traceability, and reporting
Foster close collaboration with cross-functional teams—including Product, Engineering, and Customer Support—to embed quality throughout the development lifecycle
Define and refine key metrics to measure software quality, reliability, and customer satisfaction
Coach and provide mentorship to drive professional growth among the team
Champion test automation at scale and drive adoption of BDD practices
Continuously improve software testing workflows to enhance delivery effectiveness
Enforce compliance with security, accessibility, and regulatory standards to ensure enterprise-grade reliability
Monitor production performance and spearhead post-release incident response and quality enhancement initiatives
Cultivate a culture of continuous improvement through retrospectives, process refinement, and targeted training efforts
Evaluate, implement, and maintain industry-leading testing tools (e.g., Selenium, Cypress, Playwright, TestRail, Postman) to support robust automation and testing practices

Skills and Experience:

Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
7+ years of experience in software QA, including 5+ years in leadership roles
Deep understanding of SaaS architectures, DevOps practices, and Agile methodologies
Experience with test management systems (Xray, Zephyr or Azure DevOps)
Proven experience with automation tools (Playwright, Cucumber, Selenium or Cypress)
Strong knowledge of cloud platforms (AWS, Azure or GCP)
Strong leadership and management skills, with a demonstrated ability to lead and inspire high-performing engineering teams
Strong business acumen and the ability to align technical strategies with business objectives
Exceptional problem-solving skills and a data-driven approach to decision-making
Exceptional collaboration, communication, and stakeholder management skills
A passion for continuous learning, self-improvement, and staying updated with the latest advancements in technology

Why You’ll Love Working at KEV

Make a real difference every day –At KEV, your work supports children, parents, and schools across North America. We don’t just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education.
The KEV Way –At KEV, you’ll never feel stuck in the status quo. You’ll be part of a team that’s constantly questioning, improving, and innovating—always with one guiding focus: How does this help our schools and the students they serve? It’s a culture that challenges you to do your best work while reminding you why it matters.
Grow with us – We’re scaling fast, and so are our people. At KEV, you’ll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you’ll be supported every step of the way.
Work alongside excellence – You’ll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It’s a place where you can do your best work while feeling supported and inspired by the people around you.
Celebrate Community and Culture – At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers.

What We Offer

Competitive compensation– We believe in rewarding great work with fair, competitive pay.
Meaningful benefits– Because your well-being matters, both at work and at home.
Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure
Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.