BA/BSA banking

long term Contract // Toronto, ON //Canada. Please share resumes to Amarjeet.Kumar@akkodisgroup.com

Position: BA/BSA banking
Location: Toronto, ON(Fully Onsite)
Long-Term Contract

Job Description:
Business & Technical Requirements Gathering: Able to elicit, document, and translate advisor pain points and technical issues into actionable requirements.
Process Mapping & Gap Analysis: Skilled at visualizing current workflows and identifying inefficiencies in system usage, support flows, and hardware/app interactions.
Data Analysis & Root Cause Investigation: Uses incident trends, logs, and telemetry data to identify systemic issues across devices, apps, and environments.
Solution Design & Validation Support: Partners with engineering teams to define, test, and refine short- and long-term remediation strategies.
Documentation & Reporting: Produces detailed specs, executive summaries, dashboards, and impact assessments tailored for both technical and business audiences.
Cross-Functional Communication: Bridges the gap between business, app support, infrastructure, and program teams with clarity and precision. “