Operations Officer

Job Title: Operations Officer II

📍 Location: London, ON (Hybrid)
🕒 Schedule: Mon–Fri, 8 AM–5 PM
💰 Pay Rate: $21.73/hr

Overview:
We’re hiring an Operations Officer II to support benefits enrollment (short & long-term disability). This 100% back-office role involves reviewing cases, updating forms, and ensuring compliance in a high-volume environment.

What You’ll Do:
Review benefit cases & process updates
Perform data entry, documentation, and form handling
Meet SLAs and support compliance audits
Collaborate with internal teams & support process improvements

Requirements:
2+ years of related experience (benefits/insurance preferred)
Strong communication, Excel, and attention to detail
High school diploma required
Payroll or reconciliation experience is a plus

📧 Apply now: Send your resume to kanchan.rathore@randstad.ca with suject line: Ops II