Senior Business Analyst (Salesforce)

🚀 Now Hiring: Senior Business Analyst (Salesforce)
📍 Remote (Canada) or Mississauga, ON | 🕒 Contract | 💻 Remote-Friendly

We’re looking for a Salesforce-certified Business Analyst to lead strategic initiatives, optimize processes, and build meaningful partnerships across the company’s organization.

🎯 Your Mission
🤝 Build strong relationships with business stakeholders.
🔍 Lead discovery sessions, workshops, and requirements gathering.
🛠️ Map out business processes (L3 & L4), define user stories, and ensure alignment with technology strategies.

✅ Own QA processes: create test scripts, perform testing, coordinate UAT, and drive defect resolution.

🚀 Champion system and process improvements that make a real difference.

🧠 Your Expertise
✅ 5+ years as a Business Analyst (3+ years Salesforce-focused)
✅ Salesforce Business Analyst Certification (bonus: Copado CRT)
✅ Hands-on experience with Sales Cloud, Service Cloud, or Experience Cloud
✅ Deep knowledge of Agile, DevOps, and QA methodologies
✅ Expert in JIRA, Confluence, Lucidchart, Smartsheet
✅ Exceptional communicator, collaborator, and critical thinker

💡 Bonus Points
Copado Robotic Testing experience
Salesforce integration experience
Passion for continuous learning and process optimization

🌟 Why Join Us?
Work on meaningful, enterprise-level Salesforce projects.
Collaborate with smart, motivated, and supportive teams.
Flexibility to work remotely or from Mississauga HQ.
Help shape a growing Salesforce ecosystem.

📩 j.anaebonam@masonfrank.com
📞 6479320192

⚠ STRICTLY NO CALLS FROM THIRD PARTIES OR RECRUITERS. DIRECT CANDIDATES