Job Description
Urgent Hiring
Role: Manager, Design Strategy
Location:- Toronto ON
Duration:- Contract (C2C) Long Term
Job Description:-
Responsibilities
Working with the Senior Manager, Design Strategy you will define project strategy and lead cross-functional teams through the design thinking process as part of a diverse group including business, operations, technology, design and development.
Frame problem spaces by considering multiple perspectives driving alignment amongst cross-functional teams.
Support the design and facilitation of primary research (ex: in-depth interviews, contextual inquiry, diary studies), secondary research (ex: competitive analysis) and foresight research focused on building empathy for users.
Synthesize multiple data sources and research insights into artifacts (ex: journey maps, personas, ecosystem maps).
Design and facilitate co-creation workshops and ideation sessions to understand the current state and ideate on the potential future state.
Present research insights that are actionable, compelling, and connected to business strategy to a range of audiences, including executives.
Work in a fast-paced setting where problem spaces are broad and often ambiguous