Job Description
Hiring “Solutions Designer – Senior” in Toronto, ON (hashtag#Hybrid) for one of our direct Public Sector clients. Qualified candidates can share their resume at
supriya.mokashi@lancesoft.com
Duration: 6 Months + Possible Extension*
Requirements:
Experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3, KMS,Glue, DynamoDB, RDS, Amplify, and other core AWS services.
Extensive experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis
Developing and maintaining system design models, technical documentation and specifications