Job Description
Solutions Designer – Oracle Siebel CRM
Hybrid, Toronto, Ontario, Canada
Contract
Experience and Skill Set Requirements
Technical Solution and Development Skills
· At least 7+ years of experience designing solutions with Oracle Siebel CRM
· At least 7+ years of experience designing solutions with Adobe AEM technologies
· Experience with developing business design documents, functional & non-functional requirements
· Experience with developing high-level application flows to support the business requirements.
· Experience in developing functional design documents
· Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
· Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
· Experience conducting user research and usability testing
· Experience developing user personas and user journey maps
· Experience analyzing user feedback and designing solutions to address user issues and pain points
· Experience creating wireframes and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD
· Experience researching and applying industry best practices
· Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
Technology Skills
· 7+ years of experience in Siebel Solution implementation
· 7+ years of experience in Adobe AEM Solution implementation
· Demonstrated experience with change management methodologies
· Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
· Demonstrated experience in creating and updating business architecture artefacts
· Demonstrated experience with rational unified process (RUP)
· Experience in developing application view visibility and a CRUD (create, read, update, delete) matrix
· Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype
Soft Skills
· Strong communication skills; both written and verbal
· Ability to develop and present new ideas and conceptualize new approaches and solutions
· Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
· Demonstrated ability to work with functional and technical teams
· Demonstrated ability to participate in a large team and work closely with other individual team members
· Proven analytical skills and systematic problem solving
Please send your resume to jim.nickolson@noramtec.com. We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.