CONTENT EDITOR

DESCRIPTION AND REQUIREMENTS

Work Location: Hybrid, 1-2 days per week onsite
Position Type: Contract, 6 Months (High potential for extension)
Location: Toronto, ON
Compensation Range: $44/hr. (T4) to $57/hr. (Inc) (Subject to experience/qualifications and employment conditions)

Our leading financial client is seeking a Content Editor.

As a UX Content Writer/Content Designer, you’re responsible for writing, editing and proofreading copy for our public-facing channels, including the client, Simplii Financial, the client’s bank in the USA and affiliates. Working with our cross-disciplinary design teams, you’ll develop innovative content that delivers a best-in-class user experience. You’ll connect with our clients through a brand personality that’s trustworthy, helpful and friendly. And you’ll bring it to life with human-centric copy that leverages a deep understanding of strategic insights, business goals and user needs. Through the language you choose and the stories you tell, you’ll move the dial on site-wide enhancements one word, one page and one project at a time.

Your primary responsibility is to follow, create and maintain editorial standards, ensuring fully optimized content is on brand, meets user and business goals and maintains a consistent voice and tone. You’ll deliver cohesive and compelling copy that communicates the core value of our products and services, while applying SEO tactics to increase site visibility, click-throughs, authority, engagement and sales. Your knowledge of accessibility best practices and inclusive writing principles will help make our audience feel welcomed and valued.

A degree in English, Marketing, Journalism or Technical Writing (or equivalent work experience) and English language proficiency are critical to the role, along with flexibility, strong attention to detail and exceptional interpersonal skills. You must be able to meet tight timelines, embrace new technologies and adapt quickly to change. If you’re a dynamic, self-motivated professional with 3 or more years (5 or more years for senior) of digital writing and editing experience for a variety of platforms, we want to hear from you.

Responsibilities:

Support projects in their initial phase, conducting content strategy tasks and UX research as needed; this includes competitive research, content inventories, drafting usability questions and wire frame copy, and more
Manage all facets of the editorial process throughout a project’s lifecycle, which includes supporting French translation
Write, edit and proofread original (and supplied) copy, ensuring it’s accurate, on brand and meets business objectives
Ensure content meets style/brand, voice/tone and quality standards; copy must be clear, concise, conversational, follows accessibility requirements and the principles of plain language, is searchable and works for all channels and viewports
Conduct content walkthroughs with project teams and external stakeholders, such as business and marketing teams, regulatory groups and Legal
Proactively move pages through the editorial workflow, addressing questions and feedback, collecting signoffs, authoring in our CMS and more; follow version controls for content within copy decks
Contribute to style guide reviews/updates, and proactively work to maintain style/brand, voice/tone and quality standards amongst greater content team (senior content designer)
Demonstrate initiative and expertise to proactively drive site-wide enhancements outside of regular project work (senior content designer)

Must Have:
5+ years of experience – content editor /content design/UX writing/editorial environment
Excellent working knowledge of CP Style
Experience writing for web and/or digital properties

Nice to Have:
Previous banking experience
Experience with AEM or similar CMS
Familiarity with enterprise project methodologies and publishing/workflow tools
Previous experience working with cross-disciplinary teams of UX and Creative Designers, Content Strategists, Product Design Leads and more
Familiarity with the principles of content strategy and inclusive writing
Familiarity with WCAG 2.0 Accessibility Standards and plain language principles
Working knowledge of SEO and user experience
Jira/Confluence