Payroll Specialist

About the job
About Us

At Hays, we are proud of our industry leader status, operating in 33 countries from 250 plus offices 100 of which are in the UK&I. Putting the customer at the heart of what we do, we demonstrate a working for your tomorrow approach, as we invest in building partnerships that empower people and organizations to succeed, thinking beyond to enable us to do the right thing for our customers. Our people, our brand, our relationships, and our technology are industry leading and are what sets us apart from our competition.

REPORTING TO

Senior Manager, Payroll

POSITION PURPOSE

Under the general direction of the Senior Manager, the Payroll Specialist will partner Hays Business Services (HBS) Finance Shared Services (FSS) colleagues to ensure end to end processes are accurately being processed. Payroll Specialist is responsible for ensuring accurate and timely processing of timesheets collected from client portals and payments for T4 employees and independent contractors. The Manager will be accountable for assigned multiprovincial service to client groups within a shared services environment, with the objective of providing excellence to our clients and an exceptional experience to our team members.

KEY RESULTS AREA

Main functions

Oversee 2000+ temporary employee’s timesheet gathering process from multiple VMS and email reports.Responsible for auditing of payroll for weekly, bi-weekly, and semi-monthly frequenciesReview and approve all information provided by the Share Service Center in India, including independent contractors’ payment, as required.Ensure processing of manual/off-cycle pays as required.Ensuring proper authorization of manual entries, adhering to company and client policies.Resolving discrepancies in a timely mannerOversee corrections for timesheets and coordinate with billing team.Resolving issues with and identifying patterns, trends, and root causes – may be required to work as part of a cross-functional team to correct causes of issues.Developing and cultivating strong working relationships with all stakeholders; including team members, shared services, customer service, onboarding and operations management, and members of the Technology Services Group, as applicableResolution of tickets within the SLA and make sure the team members are resolving tickets within the SLA.Ensure payroll taxes and workers compensation remittance are being processed on time.Assist in year-end reporting for T4 employees and testing of new year GP reset.Process Record of Employment (ROE) and upload to Service Canada after audit all records from team membersCollect documents from CRA, Service Canada and any other legislative documents received in the office and ensure appropriate action being taken.Performing other duties as assigned

Technical Skills & Knowledge and Behavioral Skills & Competencies

Essential skills and experience

Embody our values to Build partnerships, Think Beyond and Do the right thing.Minimum 3 years of experience in payroll end to end processes.Focus on the customer and deliver high quality results reliably, efficiently, and effectively.Be curious, identify opportunities to improve (both self and within your area of expertise)Be a team player and ensure positive interactions with colleagues and customers.Self-initiate and be performance driven.Seek and take accountability.

Technical Skills

Extensive demonstrable experience of internal and third-party payroll, policies and processes obtained in a large multinational finance function.Track record of using data and metrics to make insight-driven business decisionsReady to drive changes, initiate projects and perform multiple tasks.Excellent interpersonal and communication skills (verbal and written)Payroll Compliance Practitioner (PCP) Certification is required.Strong analytical skills and ability to assemble, compile and analyze financial/non-financial data.Advanced skills of MS Office suite, Word, Excel, Power Point, Outlook etc.Fluency in written and oral English.

Preferred Knowledge & Experience

BSc/BA in accounting, finance, or relevant fieldExperience of working with shared service center colleagues to deliver end to end processesProject and Change Management methodologies.Experience with Microsoft Great Plains and UKGFluency in written and oral French.

Demonstrate behavior which supports Hays values.

Build partnerships – Partnerships power what we can achieve. We take the time to listen and understand people’s needs and aspirations so that we can meet them. Collaboration and inclusivity are at the heart of our approach, creating solutions together, learning from each other and sharing our knowledge and experience. That is what supports strong relationships and enables shared success.Think beyond – Our knowledge and ambition are what drives us forward. We challenge ourselves and our customers because we bring open, inquisitive minds that consider every angle and are not held back by “that’s the way we’ve always done it.” We see the big picture today while we build a long-term perspective of tomorrow that anticipates change and enables us to be confident and agile with our advice. That is what makes us experts.Do the right thing – We always act in the best interests of our candidates, our clients, our communities, and each other. There is always more than one solution, and we want to find the right one every time, because every person and situation is different. We stand by our commitments, we keep our promises, and we treat everyone with the respect they deserve. That is what earns trust.