Product Manager, Retail Payments

About the job

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2023 alone, our systems cleared approximately $112 trillion or $450 billion each business day! If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you!

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada — where our country connects:

Payments Canada — Who we are

| Our culture

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country! We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada!

Do you want to make payments easier, smarter and safer for Canada? Join us today!

You need to work here if

You love working with passionate, ambitious and collaborative colleagues.You want to be challenged and lead unique initiatives.You want to grow, develop and become a subject matter expert in your field.You want your work to make an impact in your community and country.

| Come and join us — where payments meet purpose!

| What we are looking for

The Core Payment Products team is focused on understanding our members’ retail payment needs. We ensure that our products are practical, efficient, and responsive to their challenges and opportunities. Through our commitment to innovation, we strive to provide tools and standards that help financial institutions build sustainable and resilient payments for the future.

The Product Manager of Retail Payment Products is a key contributor accountable for significant initiatives to identify and implement enhancements to the ACSS payments platform, including payment streams, rules and standards and defining the evolution of retail

payments in Canada. Additionally, they are responsible for interfacing with member financial institutions and other key stakeholders to develop, maintain, and improve business processes (including rules and standards) and key insights for the operation of the ACSS.

| A day in the life

Your responsibilities as the Product Manager- Retail Payments will include but not limited to:

Product Management and Leadership

Manage the ACSS product portfolio, implementing enhancements to products, rules, and processes while aligning with member needs and regulatory requirements.Translate Payments Canada’s product strategy into actionable roadmaps and ensure effective execution of modernization projects.

Project Execution and Operational Excellence

Lead the delivery of complex retail payment roadmap initiatives, collaborating with stakeholders to ensure quality outcomes.Provide subject matter expertise, support the development of operational rules and standards, and drive innovations in operational reporting.

Stakeholder and Relationship Management

Build and maintain strong relationships with members, regulators, and stakeholders in the payment’s ecosystem.Represent Payments Canada at forums, workshops, and events, while facilitating collaboration between internal and external stakeholders.

| What you will need to be successful

University degree or college diploma in Business Management, Engineering or related fieldMinimum of seven (7) to ten (10) years of solid experience in retail or commercial payments, including five (5) years of progressive leadership experience.Experience in establishing and maintaining effective relationships with internal and external stakeholders.Ability to gather and synthesize information in a concise and clear manner.Superior oral and written communication skills, with the ability to develop and deliver briefings and presentations for senior audiences.Experience influencing decision-making based on data-based suggestions, applying critical thinking accordingly and inspiring teams to work towards a vision.Experience in leading complex, large-scale projects involving multiple stakeholders with varying interests.Advanced knowledge of retail payments, in particular the Canadian Payments Clearing and Settlement Systems.Ability to work independently as well as collaboratively.Occasional travel will be required.Eligibility to successfully complete background checks that will be carried out by Payments Canada, including criminal, credit, identity, employment, and education checks.

| You will really stand out with

Deep understanding of the anatomy of payments, including exchange, clearing and settlements in the Canadian context. Experience in cross-border transactions is an asset.Bilingualism is considered an asset.

| Salary range

Based on qualifications and experience: $112.364 to 140,455.

Please submit your application by February 14, 2025.

| What’s in it for you?

Flexible, hybrid (remote/office) environment.Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.26 weeks of paid maternity and parental leave top-up.Rewards and recognition program.Access to office gym facilities.Internal and external professional development opportunities.Fun team and organizational events.Monthly all staff forums led by our Executive Leadership Team.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca.

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.