IT Business Process Analyst – Intermediate
Job Description
Job Title: IT Business Process Analyst – Intermediate
Location: Onsite, Edmonton, Alberta, Canada
Contract Type: Contract
About the Role: Join our innovative team and play a key role in implementing category management across the enterprise at our client. This exciting and transformative initiative will deliver operational and financial efficiencies to users, partners, and the public. Working across multiple procurement categories, including IT services, you will collaborate with various departments to enhance processes and tools, contributing to the broader success of the organization. We are looking for a dynamic, self-starting Business Process Analyst who is eager to drive change and manage multiple project streams while engaging with stakeholders effectively.
Key Responsibilities:
Led and supported the implementation of category management across multiple procurement categories, including IT services.
Work closely with cross-functional teams to analyze, enhance, and streamline business processes and tools.
Translate complex technical information into easily understandable terms for non-technical stakeholders.
Analyze data, create reports, and develop dashboards to present key insights and recommendations.
Engage and collaborate with stakeholders at all levels to ensure alignment and achieve project goals.
Champion process improvements and identify opportunities for operational efficiencies.
Required Skills & Experience:
Experience in articulating and translating technical language for non-technical customers (3+ years).
Experience presenting data through queries, dashboards, and reports in a simple, user-friendly format (3+ years).
Proficiency in PowerBI, PowerView, Microsoft SQL Reporting, and Analytical Services (5+ years).
Certification in PMI Project Management Professional (PMP).
Experience with data concepts like Extract, Transform, Load (ETL), and operational data analysis (2+ years).
Hands-on experience in performing business requirement analysis, solution design, and documentation (2+ years).
Why Join Us?
Work on a transformative initiative that will have a significant impact across the organization.
Collaborate with talented teams and make a difference in optimizing processes and systems.
