Job Description
Exciting Opportunity: Business Analyst (Public Safety) – Hybrid in Toronto, ON
Are you ready to make a real impact on public safety? Join our team as a Business Analyst (Public Safety) and work on cutting-edge projects that support mission-critical IT solutions. If you have a passion for data analytics, system integration, and public safety operations, this is your chance to be part of something meaningful!
Location: Hybrid – Toronto, Ontario, Canada
Employment Type: Contract
Eligibility: Must be authorized to work in Canada
What We’re Looking For:
Technical Expertise
✅ Strong background in information architecture, interoperability, API/interface design, data modeling, and data warehousing.
✅ Hands-on experience with database development methodologies, programming languages, and data storage techniques.
✅ Expertise in data-related projects such as Data Analytics, ETL, Data Visualization, and Business Intelligence.
✅ Proven experience in developing and implementing dashboard projects.
✅ Familiarity with Computer-Aided Dispatch (CAD) applications.
✅ Experience working in a public safety environment (ambulance, fire, or police).
Business Analysis Skills
✅ 10+ years of experience in business analysis.
✅ Ability to translate complex business problems into technology requirements.
✅ Experience working on large-scale, mission-critical IT projects.
✅ Proficiency in creating detailed business requirement documentation, use cases, workflows, and IT process flows.
✅ Strong skills in data requirement gathering and report specification writing.
Data Integration & Analytics
✅ Knowledge of information engineering and data management methodologies.
✅ Familiarity with government and ministry directives, policies, and data governance standards.
✅ Deep understanding of database concepts, data types, and dictionaries.
Analytical & Communication Skills
✅ Ability to bring clarity to complex business challenges.
✅ Strong problem-solving skills to translate business issues into actionable technology solutions.
✅ Excellent verbal and written communication, interpersonal, and negotiation skills.
Public Safety & Telecommunications Experience
✅ Hands-on experience with telephony and radio technologies (IP-based telephony, Avaya, P25).
✅ Experience implementing and integrating Medical Triage Algorithms (MPDS).
Why Join Our Client?
Work on impactful projects in public safety and emergency response.
Collaborate with a team of dedicated technology and public safety experts.
hybrid work model provides flexibility while being engaged with the team.
Opportunity to contribute to meaningful solutions that enhance community safety.